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About Us

Mactek partners with Higher Ground and Winscribe to bring you the finest call logging, voice recording, transcription and documentation software available on the market.  Backed by our commitment to service excellence, we believe we offer the best options in the region.

Hear the vivid difference with Mactek solutions; we deliver the truth in voice.

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Mactek Systems delivers state of the art voice recording technologies and communications tools which improve organizational outcomes and improve personnel performance.  Our commitment to the integration and 24-7 service protection of innovative platforms enables us to provide cutting-edge software systems that deliver dependable performance excellence across industries.

Mactek always puts the customer first.  From system installs – to software upgrades – to troubleshooting gaps in your current configuration, we won’t stop until you’re hearing exactly what you need to hear.

Our certified staff has nearly a century of combined experience maintaining recording systems for telephone and radio transactions.  We will manage the entire process from system strategy to life-time maintenance for 911 dispatch centers, health care facilities and commercial call centers.

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Products

Events

We will be attending several conferences through June 2018 and we encourage you to get involved too!  Mactek invites you to stop by our booth to learn more about us and our best-in-class voice recording, call logging, documentation and dictation software systems which bring measurable return on investment to your organizations.

2017

December

MSA Sheriff’s Winter Conference

December 10 – 12, 2017

Arrowwood Resort, Alexandria, MN

MSA Chief Deputy/Supervisor Winter Conference

December 13-14, 2017

Arrowwood Resort, Alexandria, MN

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2018

March

APCO/MSA/NENA 911 Communications Conference

March 13 – 16, 2018

Arrowwood Resort, Alexandria, MN

May

WIPSCOM Spring Conference

May 13 – 15, 2018

Kalahari Resort, Wisconsin Dells, WI

June

MSA Sheriff’s Summer Conference

June 6 – 8, 2018

Cragun’s Resort, Brainerd, MN

Clients

Testimonials

We have had the system for eight years and have never had a problem.

Winona County Sheriff’s Department

 

 

 

We did not lose a single recording during the I-35W bridge collapse.  The 9-1-1 center used Capture 911 digital voice recording solution to record each of the incoming telephone calls as well as the radio transmissions.  We did not lose a single recording, even with triple the normal call volume.  Selected recordings are now being used to recreate the incident in our presentations at APCO & NENA conferences.

City of Minneapolis

Contact Us

ADDRESS

13533 Glasgow Lane
St. Paul, MN 55124

952.431.5822